Voice process- MNC Bank- Outbound Process

Job Title : Voice process- MNC Bank- Outbound Process

Experience : 0-3 Years

Location : Chennai

Job Description :

We are recruiting candidates who can speakHindi & Englishfor leading Multi- National Bank.

Below are the Roles and Responsibilities :

• Candidates with minimum Six-month experience inTele Sales/ Sales preferable- salary will be25KCTC per month.
• We prefer candidates with experience in Customer Servicing, should have passion towards building their career in the service Industry.

Roles & Responsibilities:

* Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone.

* Outbound Process- Calling existing and potential customers to explain the features of the products and services offered by the Bank. Should connect with existing customers and Upsell/ Cross Sell the services and offerings.

* Converting the Purchases to EMI's

* Positioning relevant products and services to the users according to their Purchasing Behavior. Upselling, Cross selling.

* Pitching the products and services of Bank to potential customer over a call and generate business for the Bank.

* Excellent Communication in English and Hindi

* Graduation mandatory, Immediate Joiners.

Work Specifics:

* 6 Days working/ Rotational Week Off.

* 8 Hours Shift- Day Shift

* Fresher and experienced candidates both can Apply

*Language - Hindi Mandatory with English Communication

* Location - Ambattur- Ambit IT Park.

Benefits:

* One way Travel ticket ( Train/ Bus) Depending on the distance will be booked by company for candidates who relocate from Outstation/ Not applicable for candidates in Tamil Nadu.

* 7 days Accommodation will be provided for Outstation Candidates/ Not applicable for candidates in Tamil Nadu.

* 2 Months Basic Pay as Relocation Bonus after completion of 90 Days in system for

candidates who relocate from States other than Tamil Nadu.

* Retention Bonus every Quarter.

* Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.)

* Statutory Benefits

* Internal Job Posting, Jump programs for employees to promote growth for employees inside

the organization. To qualify candidates should complete minimum years of service as per

their Grade.

Interested candidates can directlycome to the below address between Monday- Saturday 10.30 Am- 4.30 Pm, They should complete the registration and must write the name of the Vendor partner in their Resume.

Aadhar card necessary to gain entry inside the Building.

Address:

Teleperformance Global

4th and 5th 32 A and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058