Roles and Responsibilities -
- Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way
Multi-tasking abilities & Patience when handling tough cases- Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
- Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers.- Candidate with good customer service skills would be preferred
Prior experience in Customer Service industry will be an added advantage.
- Should be open to work in Night shifts / Rotational Shifts.
Job Types: Full-time, Permanent
Benefits:
Schedule:
Education:
Experience:
- Voice Process Executive: 3 years (Required)
* Customer handling: 3 years (Required)
Language:
- FLUENT ENGLISH (Required)
Work Location: In person
