WE ARE HIRING !!!- Job Title: Voice process associate - Telugu / Malayalam
- Location - Chennai (Ambattur)
- Qualification: Graduate mandatory
- Shift: Day Rotational Shift
- 6 days working with 1 Rotational week off
- Languages: English + Telugu
- Looking for Immediate Joiner
Key Responsibilities:
Customer Interaction:
Respond promptly to customer inquiries via phone.
Provide accurate and helpful information to customers regarding policies.
Handle and resolve customer complaints, escalating issues when necessary.
Problem Resolution:
Investigate and analyse customer problems or concerns and provide effective solutions.
Work closely with other departments to resolve complex issues and ensure timely resolution.
Qualifications and Skills:
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to work well under pressure and handle challenging situations with a calm and professional.
A customer-centric mindset and a passion for delivering exceptional service.
- Must know to speak Good English with Any one regional language
- Immediate joiners preferable !!
- Interested candidates can contact HR - 73587 56477
Job Types: Full-time, Permanent, Fresher
Benefits:
Schedule:
Rotational shift
Supplemental Pay:
Experience:
- total work: 1 year (Preferred)
Work Location: On the road
Application Deadline: 06/09/2024
