Role Purpose:
Facilitates the visa process while ensuring a connected and seamless approach to the service for applicants across the admissions and visa service. The role comprises visa administration responsible for the day-to-day administration of visa compliance, such as the assistance/creation of issuing of short-term study visa letters, including monitoring attendance in line with Gedu Global Education policies. The right candidate will have approximately 3-6 years of experience processing visa applications for Dubai, the UK or Europe, ideally focusing on Malta.
Role and Responsibilities:
- Manage the visa application process, ensuring that all applications are processed promptly and efficiently and providing support throughout the admissions and visa service.
- Conduct research on immigration regulations and policies to ensure compliance and develop and implement policies and procedures related to visa processing and compliance.
- Respond to inquiries from applicants and provide guidance and support throughout the visa application process.
- Create and issue short-term study visa letters to international students, ensuring that all necessary information is included and that letters are issued in a timely manner.
- Maintain accurate records of visa-related information, including applicant information and visa application status, and provide regular updates and reports on the status of visa applications and other visa-related matters.
- Identify areas for improvement within the visa process and recommend changes to policies and procedures.
- Collaborate with other departments within the organization to ensure a seamless and integrated approach to the admissions and visa service.
- Provide guidance and training to colleagues and other stakeholders on visa-related matters.
- Maintain up-to-date knowledge of changes and developments in immigration regulations and policies to ensure compliance.
- To support and cooperate with the broader admission team to ensure the provision of an effective and efficient visa service for GEDU.
- Maintain a thorough knowledge of the GEDU admissions policy, including assessment/selection and entry criteria.
