You will play a vital role in generating interest and building relationships with potential customers.
Role and Responsibilities: You will be responsible for supporting the sales team by providing technical expertise and product knowledge to potential clients.
Key Responsibilities Include
- Handle inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Build and maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Write and submit timely reports on performance, targets and customer queries.
- Convert leads into potential customers.
The Ideal Candidate For This Position Should Have
- Proven experience in tele sales or a similar role, preferably in the financial or education sector.
- Excellent communication and interpersonal skills to engage with customers and build rapport.
- Strong persuasive abilities and a customer-centric approach to meet customer needs effectively.
- Ability to work under pressure and meet tight deadlines.
- Sound knowledge of education loan products and services.
Required Skills
- Excellent communication skills.
- Strong problem-solving abilities.
- Ability to work in a team.
- Attention to detail.
- Ability to learn quickly and adapt to changes.
What You Can Expect In Return
ESOPs based on performance
Health insurance Statutory benefits like PF & Gratuity
Flexible Working structure
Professional development opportunities
Collaborative and inclusive work culture
Who We Are
EduFund is an early-stage platform that helps Indian parents plan for their child's higher education in advance. Our product allows families to invest for education, take education loans, and receive competitive scholarships! We were founded in 2020 by Eela Dubey (NYU 13) and Arindam Sengupta (Princeton 12).
EduFund team is filled with chai lovers, problem solvers, ridiculous jokes, and immeasurable passion towards our work. Our founding team has had the privilege of working at companies like Reliance, Goldman Sachs, CRISIL, GradRight, LeverageEdu, HDFC, and many others.
We have raised over $5M in funding from notable investors such as MassMutual Ventures, Kunal Shah, and DSP Investment Managers.
We are headquartered in Ahmedabad, with teams in Mumbai and Pune.
Website - https://www.edufund.in/
Here's a taste of what it is like to work at EduFund: https://bit.ly/3t5hLpd
Skills: problem-solving,communication,communication skills,education loan products,tele sales,sales,persuasive abilities,teamwork,hitting targets,adaptability,attention to detail,interpersonal skills,customer-centric approach
