Virtual Assistant

We are seeking a highly organized and articulate Virtual Assistant to join our dynamic team.

• Key Responsibilities:

Provide exceptional customer support via phone, email, and chat.

• Handle inbound and outbound calls; schedule appointments and conduct follow-ups.

Document and track customer interactions in CRM systems.

• Resolve customer issues and escalate complex problems when necessary.

Assist with sales inquiries and support promotional activities.

• Collect customer feedback and provide insights for improvement.

• Qualifications:

Fluency in English (spoken and written).

• 2-3 years of experience in customer service or call handling preferred.

Strong verbal and written communication skills.

• Proficiency with CRM systems and office software (e.g., Microsoft Office, Google Workspace).

Excellent organizational and problem-solving skills.

Interested candidate can send their updated CV on [Confidential Information] or call us on 78618 80530

Job Type: Full-time

Pay: 20,

• 00 - 25,000.00 per month
  
  Benefits:
• Internet reimbursement

Paid sick time

• Provident Fund

Schedule:

• Day shift

Weekend availability

Experience:

• total work: 1 year (Preferred)

Work Location: In person