Job Summary
Looking for strong leadership and SME from Custody & Funds business managing Operations, Transformation and Risk Management. Strong domain expertise on custody and clearing, asset servicing should have skills.
Responsibilities
Strategy:
- Awareness and understanding of the Group's business strategy and model appropriate to the role.
Business
Strong exposure in Onboarding client and MFA client static for custody operations. To manage the operations Processes, in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.
- Develop and execute on the origination of Financing & Securities Services (FSS) solutions in line with the Bank's FSS product roadmap and win themes (e.g., a focus on ESG, operational efficiency enhancing client experience, data as a service, increased channel connectivity etc.)
- Establish and manage strategic partnerships with external partners, to create integrated investment management solutions for mutual clients.
- Ensure execution of strategy in the assigned region, addressing specific country and client needs while executing in line with global sales strategy for the segment.
- Monitor competitor activities and market share within their region across their segment, and internally highlight sales threats and opportunities.
- Identify and prioritise opportunities with higher RoTe and profitability for the team's pursuit.
Processes
Key Responsibilities
- Should be aware of LEAN tools and should have driven efficiency projects. Lean Six Sigma, Black Belt certified staff has an advantage.
- Responsible for leading & motivating a team of team members with accountability on all Service Delivery parameters.
- The candidate should also have good system skills, problem solving , analytical , handling multiple geographies, workflow management, second layer /linkage b/w manager and the team members , driving error reduction improvements, contributing innovative ideas for better productivity, risk reduction process controls, training etc.
- Should have knowledge of ARIS Mapping. Excellent communication skills, Advanced Presentation skills, Advanced document writing skills. Quick thinker and should have willingness to work with tight deadlines.
- Lead process improvement and cost save / ops excellence initiatives.
- Partner with various squads like transformation, Ops Excellence to create stability and scale for the teams.
- High engagement and team motivation skills, ability to multi task team members, reviewing policy guidelines, interacting with stakeholders on deviations / obtaining dispensation, clarifying regulatory aspects , providing Securities advisory services.
- Project management skills , ability to drive high performing teams, creative and provide 24X7 hours support and flexible, represent Settlements in Securities Mancom
- Responsible for leading & motivating a team of team members with accountability on all Service Delivery parameters.
People & Talent
- Build a qualified FSS pipeline that is sufficiently diverse to realise short term revenue objectives while also building for the future, balancing between large strategic mandates and less complex deals.
- Build and expand the Bank's network to reach potential clients to assess new sales opportunities and prioritise those opportunities accordingly in consideration of the business gestation period.
- Bring together an appropriate deal team with (1) FSS Sales, (2) Relationship Managers, (3) Product, (4) Client Solutions, as well as (6) FM Sales and (7) CCIB Client Coverage colleagues and agree priorities across deal team members to secure mandates.
Risk Management
- Advanced knowledge of RISK gradings, BASIL Norms
- Ensure all control/operating procedure and documentations are properly followed.
- Ensure compliance to all established procedures, regulations and the Group Guidelines.
- To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.
- Producing Root Cause Assessment for issues/Incidents.
- Partner with risk and other internal teams (GIA/UORM's) during reviews and mitigate any risk findings.
Governance
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management (at a product and enterprise level as relevant)
- Identify and mitigate risks through day-to-day analysis of transactional data, external factors and other drivers
- Identify and mitigate digital and data risks in accordance to local markets data protection and privacy laws
- Keep abreast with changing regulatory requirements and provide advisory support to clients
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead the team to achieve the outcomes set out in the Bank's Conduct Principles
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.
Key Stakeholders
- Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.
Technical Skills And Competencies
- Business Communications
- Conflict and Crisis Management
- Data Analytics tool
- Project Management
- Team Management
- Business Strategy Planning and Implementation.
Qualifications
- EDUCATION: POST GRADUATE
- TRAINING: LEADERSHIP / TECHNOLOGY / CORE OFFICE TOOLS
- CERTIFICATIONS CISI / FINANCIAL MARKETS
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
