Step into the role of a Vice President - PEP Hub & EXITs. At Barclays, we don't just embrace change we drive it and help us turn challenges into opportunities by hire, lead, develop and manage a PEP Screening and exit management team, including amongst others administrative tasks such as scheduling, interviewing, organising team activities etc. Measure team's KPIs, plan capacity and maintain focus on the quality; as well as taking ownership of various projects. Develop effective operational processes, task allocation, training, and performance management. Collaborate with other teams to maintain a high quality of PEP and exits checks. Take decisions within our policy framework and work with compliance to update both our policies and processes in a timely manner. Understand and manage training for the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime. Able to represent the policies, processes and auditable screening work to regulators and auditors. Work with third party management, outsourcing partners, product teams, customer support and across compliance to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies.
To be successful as a Vice President - PEP Hub & EXITs
, you should have experience with
- Understanding of EDD process for PEP and High-Risk customers and why this is required, what it entails. Also needs to know what the types of watchlists, which regulators issue these and internal red flag lists and how these are updated and why this is important. Should know the key KYC customer details capture required for proper screening, especially for existing customers should understand SARs and transaction history as well as source of funds and source of wealth for High-Net-worth customers.
- Should know about Trigger, Onboarding & RTS cases. Understanding Notice to Close (NTC) task and how it is created on Salesforce where an exit decision has been agreed for a CPII High-Risk customer or UKC High-Risk customer and BUK PEP customers. Daily reconciliation report (FCO Exits) and escalation process. Understanding of account closure tasks set up to ensure the exit of the CPII HR, UKC and PEP customer relationship once triggered within the Exit team.
- Understanding Global PEP Register. Needs to have an overview of Identify Records Requiring Remediation risk rating, review frequency, next review date, ensure all relevant customer data capture. Also, remediation evidence template and relevant approvals.
Some Other Highly Valued Skills May Include.
- Ownership of Process Assets (Procedures, Desk Manuals, Control SOPs, and Process Maps, where applicable) across all of the above listed pillars. Implementation of any new requirements driven by FC policy, BIA outcomes, or opportunities driven by the Business. Assisting with Policy based initiatives when first line expertise is required.
- Standardizing and aligning procedures, with identification of efficiencies. Maintaining annual controls to ensure Process Assets are reviewed and updated annually (as a minimum). Act upon change requests for ad-hoc procedure updates, ensuring documents are formatted correctly and that the necessary reviews and sign off are obtained. Ensure alignment of Process Assets to Barclays Policies and Standards.
- Formal communication to the impacted business units (BUs) of any update to procedures. Managing and implementing new regulatory requirements across TM, FCEMT, PEP & HR Hub and Screening. Participation in senior management calls, capturing actions, and following up with responsible individuals. Working with Barclays Technology to provide SME insight for strategic technology solutions.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role is based in our Chennai office.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.
Purpose of the role
To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators.
Accountabilities
- Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices.
- Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations.
- Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs.
- Management of operational professionals and provide guidance, coaching and support to improve colleagues delivery quality.
- Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement.
- Compliance with all regulatory requirements and internal policies related to customer experience.
- Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas.
- Management of attrition by working closely with HR in implementing retention initiatives for work force.
Vice President Expectations
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
