Vice President of Product (Business) - FinTech NBFC

JOB TITLE/HEADLINE: Vice President of Product (Business) - FinTech NBFC

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

Manage product segment, drive and track customer value proposition.

Product Pricing and usage analytics

Product P&L

Product features, offering, cross-selling, up-selling strategies

Understanding and bundling 3^rd party products and services

Engage with internal teams for product positioning

Competitor benchmarking

Referral programs, customer engagement and retention

Product Management, product roll-out and coordination

Manage all product collaterals & customer engaging properties such as customer statements etc.

Manage all the processes related to value prop delivery and fulfilment

Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication

Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.

Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.

Engage with a partner to identify opportunities to introduce new features through competition benchmarking

Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.

Drive internal governance processes for launching any product, method etc.

WHAT WE EXPECT FROM YOU:

We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.

Who has hands-on experience in developing & managing Credit Card product

oWill end to end manage the product's core value proposition, including product collaterals, customer communication, etc.

oDesign, develop and launch a new product in the market.

• Will manage end to end customer journeys, processes and customer experience.

Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

OUR IDEAL CANDIDATE:

BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech

Excellent academic background and records

Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.

Master of multiple tasking. Takes on initiatives and challenges

In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

We value balance. We are committed to providing an environment where you can balance great work with a great life.

We'll invest in your career. Our company's proliferating, and we'll allow you to do the same. You'll have access to several professional development opportunities so that you can keep up with the company's evolving needs.

We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.

Multicultural workplace. A multicultural and diverse team of colleagues from different states.

An opportunity to wear many hats

An entrepreneurial crew that supports risk, intuition, and frequent experimentation

The opportunity to make an impact in a transformative industry

A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

Progressive and flexible work hours that match your personality and lifestyle.

Compensation could include stock options for significant upside.

Health benefits

Cool gadgets and swags

Attractive wellness programs

Competitive performance bonus

Paid sick leave

Paid maternity and paternity leave

Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a scan now, pay later facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

WHAT HAPPENS NEXT

If you wish to discuss the job further, please contact Disha Gajra & Renu Koli at [Confidential Information] & [HIDDEN TEXT] . If selected for an interview, you will hear directly from the HR department, usually within a week of the closing date.