Veeva Vault Team Lead / Expert

Job Responsibilities:

Work with business users to identify and develop processes and procedures for Veeva Vault System.

Ability to read technical literature and documents and extract important concepts.

Ensure that all system security and control procedures are implemented and maintained.

Manage and coordinate project teams in support of content management/registration data solution design, prototyping, configuration, and documentation.

Manage a team of Vault Experts.

Help in prioritizing project activities for the team.

Strong organization, planning, and time management skills, including experience in leading and managing programs.

Ensure teams are in tune with the goals of the business and the way in which these will be achieved.

Put in place clear lines of communication.

Involve all team members in decision-making as much as possible.

Introduce ways to manage and resolve differences.

Encourage training and personal development.

Build in regular reviews.

Encourage and promote diversity. Motivate team members.

Active involvement in talent acquisition, interviews, trainings, etc.

Act as Vault Subject Matter Expert in recommending enhancements in technical function/business utility.

Experience working closely with business partners in solving issues and communicating resolutions. Expert on life sciences compliance and computer systems validation requirements.

Excellent communication skills and ability to communicate information clearly and concisely to customers.

Willingness and ability to work with multi-functional and multi-cultural teams.

Must be familiar with project metrics reporting and dashboards.

Interaction with business analyst for requirement gathering and providing effort estimation.

Change request developments and deployments.

Configuration of document types, classification, properties, objects, lifecycles and workflows, picklists, notifications, and security.

Configuration of security profiles, permission sets, users, and groups.

Configuration of operation jobs and Vault level settings.

Provide post-go-live administrative support.

Analysis and deployment of new product features.

Maintenance of production and sandbox environments.

Creating design documents, SOPs, and WI's.

Qualifications and Experience Required:

6 years document control experience. Experience in an FDA regulated medical device manufacturing environment or pharmaceuticals is preferred.

Ability to focus on and achieve scheduled milestones, including contingency planning.

Competent using office software including MS Word, Excel, Internet Explorer, PowerPoint, and Outlook.

Experience working with life sciences companies with at least a moderate understanding of the drug development process.

Ability to work independently in a fast-paced environment.

Certifications and Other Knowledge:

Certified Veeva Vault Business Administrator is a plus.

Knowledge of Veeva CRM will be a plus.