Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.
System Integration: Ensure seamless integration between different business platforms and systems (e.g., integrating CRM and ERP systems) to enhance data flow and business processes.
Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.
Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.
Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.
Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
Quality Assurance: Ensure the highest quality and consistency in the work delivered.
Qualifications:
Required
Bachelor s degree in relevant field, e.g., Computer Science, Data Science
Minimum of 3-5 years of demonstrated relevant experience
Demonstrated experience in developing and configuring in the Clinical Operations space using Veeva Vault Payments
Business Process Understanding: Knowledge of Clinical operations business processes and how Vault Clinical supports these processes
Strong analytical and problem-solving skills
Ability to work effectively in a team environment
Excellent communication skills, both written and verbal
Agile and adaptable to changing environments and project scopes
Present technical solutions based on the business requirement of the Clinical Veeva system.
Able to support technical upgrade on quarterly basis by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process
Manage user account, create roles, and support quarterly user access review request.
Support system deliverables and provide technical feedback during internal and external Veeva Clinical system audit
Work closely with the internal privacy and security team to assess Personal Information requests and act according per the privacy laws
Maintain and report any issues and communicate effectively to all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade
Preferred
Veeva Admin Certification
1-3 years demonstrated experience with Veeva Vault Clinical
Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery
Technical Proficiency: Strong coding skills in relevant tools and technologies, e.g., Java, C++, Python, R, SQL is highly beneficial
