Deploy and configure Amazon WorkSpaces environments based on organizational requirements.
Set up user profiles, desktop images, and application bundles.
Manage user access and permissions to WorkSpaces.
Provide support for user onboarding and offboarding processes.
Monitor the performance of WorkSpaces environments and troubleshoot issues.
Optimize configurations for performance and cost efficiency.
Implement and maintain security measures for WorkSpaces environments.
Ensure compliance with security policies and best practices.
Manage software updates and patches for WorkSpaces desktops.
Schedule maintenance activities to minimize user impact.
Integrate WorkSpaces with other AWS services as needed.
Collaborate with other teams to ensure seamless integration with existing systems.
Maintain documentation for WorkSpaces configurations, policies, and procedures.
Provide training and documentation for end-users as necessary.
Provide technical support to end-users for WorkSpaces-related issues.
Collaborate with AWS support as needed to resolve complex problems.
WHO YOU LL WORK WITH
The Chief Information Security Officer (CISO), and IT senior management to implement an ongoing technology roadmap to support cyber operations and integrate new technologies into the overall architecture.
With global responsibilities, you will work and collaborate with client groups across the company to enhance Wind River s cyber security posture.
MINIMUM QUALIFICATIONS
5+ years of experience Amazon WorkSpaces and other relevant AWS services, like: VPC, security groups, ec2, and more.
AWS Certified Advanced Networking or similar certifications are a plus.
4-year bachelors degree (Engineering, Information Security, Privacy, Risk, Compliance, Project Management, or like discipline) and/or equivalent combination of education or work experience.
Experience with desktop virtualization technologies and concepts.
Familiarity with protocols such as PCoIP and WorkSpaces Streaming Protocol (WSP).
Familiarity with Active directory, GPOs and Ldap.
Experience with Windows, Ubuntu firewall configuration and maintenance.
Understanding of security best practices for cloud-based desktop environments.
Experience implementing encryption, access controls, and identity management.
Proficiency in scripting languages (e.g., PowerShell, Python, Bash) for automation tasks.
Experience with Infrastructure as Code (IaC) tools like AWS CloudFormation, Terraform.
Experience with configuration management tools like Ansible.
Strong communication skills to interact with end-users, management, and other IT teams.
Ability to collaborate effectively in a team-oriented environment.
Analytical and problem-solving skills to troubleshoot and resolve technical issues.
Proactive approach to identifying and addressing potential problems.
DESIRABLE QUALIFICATIONS
Familiarity with PAN firewall
Experience with Okta Radius configuration and maintenance.
