UX Writer

About Us:

We are a financial services platform that leverages technology to offer our customers seamless and user-friendly products related to banking, loans, and investments. Our vision is to empower users to achieve financial wellness.

We help users cut through the banking jargons, offer smart insights based on spending and provide users with a range of new age features to enable and make sense of their finances. Our mission is to inspire healthier financial communities and help people own their relationship with money.

Key roles and responsibilities :

• Write clear, creative, and customer-focussed UX content for Jupiter's digital assets such as the Jupiter app and website in line with the brand's tone and voice
• Use craft, empathy, logic, and data for in-app comms, push notifications, mailers, and other app-related communication
• Write & edit copy for all in-app scenarios including user navigation, informational, instructional & error messages, help center bot, etc.
• Over and above, there will be requirements from time-to-time such as requirements from other stakeholders like PR & Social team, Internal Communications and HR team

Must have skills :

• Bachelor's degree in English, Communications, Journalism, or equivalent practical experience
• 2-3 years of experience in user-focused product writing
• Experience creating and shaping content for multi-disciplinary projects (App, Website, Push Notifications, etc.)
• A portfolio of UX-focused writing samples
• Experience working with content strategies for user experiences, from product-related communications to notifications to even FAQs
• Experience partnering with designers, researchers, engineers, and product managers

Intangibles we're looking for:

• Ownership - obsession to make Jupiter famous in the fintech industry on the copy front
• Empathy for the user - to know when a user needs to be reassured and when there is an opportunity to delight
• Ability to break down complex information into digestible, easily understood communication
• A basic understanding of the BFSI industry and the fears, motivations, and desires of its users
• Know when to be creative and when to be direct in communication
• An urge to question things and debate with rationale

Candidate Persona :

• Go getter
• Bias for action : find your way & move forward.
• Good understanding of cross-functional domains like Product, Design, Growth & Brand Marketing

Why you should work with us

We are customer centric and are committed to building a better banking experience. We're a positive, transparent and inclusive community that is result driven and motivated by brilliance. Working with us is not just fun, it's agile, fast paced and collaborative. We've been backed by leading investors like Tiger Global, QED, Matrix , Sequoia and are growing rapidly in the fin tech space - we've built a strong community of over 2 million users and are expanding!

If that's not enough, there's always more!

Need a breather Game with Jovians on the foosball table, obviously there's a scoreboard !

Our wholesome health care plans take care of you - whenever, wherever.

Embrace growth! You'll find people from all walks of life at Jupiter, budding freshers, seasoned veterans - you name it.

We take unwinding as seriously as we do hustling - game nights are just our way of downtimes

Collaboration is key for us - your value isn't limited to your responsibilities! Feel free to lurk in other departments and share your thoughts!

Weekly knowledge sharing: Learning doesn't stop at Jupiter - grab your cup of chai and engage in knowledge sharing from the best in the business, every Wednesday!

And there's always more:

Want to know more about us Hop onto the links below:

Our values : https://jupiter.money/who-we-are-and-what-we-aspire-to-be/

Our Team : https://jupiter.money/team/

Our funding : https://www.livemint.com/companies/start-ups/neobank-jupiter-raises-86-mn-from-tiger-global-others-at-711-mn-valuation-11640841113400.html https://inc42.com/buzz/neobank-jupiter-raises-inr-100-cr-venture-debt-funding/

Sounds like you'd fit right in Apply to our job using the link below!