As a User Experience (UX) Researcher, you will be working in a team of professionals with a passion for systems thinking, and iteratively transforming our products into modern user experiences. We believe our designers have a significant voice at the table in defining any successful digital initiative. As a team member, you will be collaborating with multiple UX designers, domain subject matter experts, project management, and engineering to develop original UX concepts, and guide projects from concept to launch.
ABOUT YOUR EXPERIENCE
- A successful candidate will have at least 5+ years of experience as a product designer or similar background within user experience, design, research or a related field.
- Comfortable collaborating with multiple UX designers simultaneously.
- Thought leadership with strong knowledge of UX processes, tools, storytelling, and best practices to apply to various kinds of products.
- Skilled in defining north star data initiatives and driving UX analytics centered on people and user needs.
- Comfortable wireframing or diagramming your ideas to create a shared understanding with the UX team and product management.
- You are comfortable using both formal and informal methods to gather and give feedback.
- Familiarity and experience with design and prototyping tools Figma and Miro is required.
- Knowledgeable in desktop web, mobile web design is required.
- A curious mind with love for finding problems, for experimenting with solutions, and for learning.
- Familiarity with complex systems and IoT devices is a plus.
- Familiar with Scaled Agile practices is preferred.
- Experience leveraging qualitative and quantitative data to drive design decisions is preferred.
