Company Description
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Role Description
This is a full-time on-site role located in Gurugram for a US Travel Sales Meta search only. As a US Travel Sales Meta search specialist, you will be responsible for assisting customers with their travel needs, including providing information on flights, hotels, and vacation packages. Your primary focus will be on conducting meta-searches to find the best travel deals for customers. You will need to have excellent knowledge of different travel websites and be able to navigate and compare prices effectively. In addition, you will assist customers with booking and payment processes, as well as handle any inquiries or issues that arise during the travel booking process.
Qualifications
- Strong knowledge of the travel industry
- Excellent communication and customer service skills
- Ability to navigate and utilize various travel websites
- Familiarity with meta-search engines
- Attention to detail and ability to organize and prioritize tasks
- Ability to work well in a fast-paced and team-oriented environment
- Proficiency in English (both written and verbal)
- Good problem-solving skills and ability to handle customer inquiries or issues
- Experience in sales or customer service roles is preferred
- Knowledge of reservation and payment systems is a plus
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