No. of Vacancy: 20+
Requirement:Technical Sales Requirement
Position: Tele Sales
Job Profile: US Process Technical Sales
Qualification: Graduation with fluent English communication skill
Salary: 35k 40k, Per Month
About Us:
Diam Resources Pvt. Ltd. is a leading Technical Sales company dedicated to delivering exceptional services to our clients. We are currently seeking a US Process Specialist to join our team and contribute to the success of our US-based operations.
Job Description:
As a US Process Specialist at [Your Company Name], you will play a critical role in ensuring the smooth and efficient execution of various business processes related to our US operations. You will be responsible for handling a range of tasks that may include data analysis, document processing, customer support, and other related functions, depending on the specific needs of the company.
Key Responsibilities:
- Process Execution: Execute and manage various business processes specific to our US operations, ensuring accuracy and efficiency.
- Data Analysis: Analyze data to identify trends, patterns, and insights that can inform decision-making and process improvement.
- Documentation: Prepare, review, and process documents, contracts, reports, or other relevant materials.
- Customer Support: Provide support to clients and customers via phone, email, or other communication channels, addressing inquiries and resolving issues.
- Compliance: Ensure all processes adhere to relevant legal and regulatory requirements, including data protection and privacy regulations.
- Reporting: Generate reports and documentation as required, summarizing process performance and outcomes.
- Process Improvement: Continuously assess processes for efficiency and effectiveness, recommending and implementing improvements as needed.
- Team Collaboration: Collaborate with cross-functional teams to meet project goals and objectives.
- Quality Assurance: Maintain a high level of quality and accuracy in all tasks and deliverables.
- Training: Participate in training and onboarding activities for new team members as required.
Requirements:
- Bachelor's Degree: A bachelor's degree in a relevant field is preferred.
- Previous Experience: Prior experience in business process outsourcing, operations support, or a related field is an advantage.
- Analytical Skills: Strong analytical and problem-solving abilities to interpret data and make informed decisions.
- Attention to Detail: Exceptional attention to detail, ensuring accuracy in all tasks.
- Communication Skills: Excellent verbal and written communication skills for client interaction and internal reporting.
- Multitasking: Ability to manage and prioritize multiple tasks simultaneously.
- Adaptability: Flexibility to adapt to changing processes and tasks as needed.
- Technology Proficiency: Familiarity with relevant software and tools for data analysis and documentation.
- Compliance Knowledge: Understanding of US regulatory and compliance requirements (e.g., GDPR, HIPAA, etc.).
- Team Player: Collaborative attitude and a willingness to work in a team-oriented environment.
