Urgently looking for Operations Manager from Food Service/Hotels background

Overall Purpose of the Role

To develop and manage the full scope of Compass India Foodservices at multiple units. Also take full responsibility of driving revenue growth through operational development, P&L management, technical selling and brand development.

Achievement of the sales budget and formulation of action plans to manage deviations, if any

Monitor performance (i.e. sales growth and profitability) against targets

Monitor all contract deviations for each client and ensure proper adherence to agreed SLAs

Drive and Implement all relevant HSEQ procedures within the units

Sales Target Achievement

YOY% increase in profits

Contract compliance report

Periodic HSE Audit Results

Client

KPIs/Measures

Drive continuous growth in sales through food festivals, food innovations and smart menu planning

Drive excellence in services through continuous monitoring of operations and implementation of corrective actions

Establish profitable client relationships through regular interactions with key decision makers

YOY % increase in revenue

CSAT Scores

Quality of MBRs/QBRs