URGENT OPENING| EQUITAS BANK

Greetings!!

PFA JD.

Company: - Equitas Small Finance Bank

Job Title: -VRM (Virtual Relationship Manager)

Job Type: - Permanent

Experience: - 1+ years

Location: -Chennai

Open Positions:-

• Virtual Relationship Manager

Languages (English/Tamil)

JD for VRM Equitas

Virtual Relationship Model would be Tele based model where the customer is mapped to Tele RM, with complete ownership. The RM is one point contact for customer with objective of Deepening; improving transactions; converting accounts to primary relationship; cross selling products; resolution of Queries and Escalations.

Job Role

Develops and expands existing High Net worth Customer relationships for liabilities

Deepens relationships sourcing family accounts

Cross sells bank products & builds penetration for remote banking channels like net/mobile banking

Informs customers of new products or product enhancements to further expand the banking relationship.

Maintains complete relationship record for assigned customer accounts.

Ensures high levels of customer service orientation.

Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios.

Job Description

Graduate with min 1 years or Post Graduate with a min of one year of experience

Experience in tele-sales or relationship management in BFSI preferred.

Excellent communication skills Verbal & Written.

Flair for Sales

Good listening skills and strong communication abilities.

Team Player

Candidate should be fluent in English, Tamil,