Overview
As an Urgent Hiring for Fresher Telecaller, you will be responsible for making outbound calls to potential customers and providing information about products or services. Your role is vital in creating a positive first impression and maintaining customer satisfaction, contributing to the organization's success.
Key Responsibilities
- Make outbound calls to potential customers.
- Explain products or services and answer questions from customers.
- Generate sales leads.
- Maintain a polite and professional communication manner.
- Keep accurate records of conversations and sales made.
- Follow up on customer calls where necessary.
- Assist customers in understanding the product and service offerings.
- Handle customer inquiries and complaints.
- Work closely with the sales and marketing teams.
- Meet and exceed sales targets.
- Develop and maintain a knowledge of products and services offered.
- Conduct market research to identify potential customers.
- Provide feedback and input to management regarding customer requests.
- Adhere to communication scripts provided.
- Contribute to team efforts to achieve customer satisfaction and sales targets.
Required Qualifications
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks.
- Basic computer knowledge.
- Customer service orientation.
- Positive and energetic attitude.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Good listening skills.
- Desire to meet and exceed targeted sales goals.
- Ability to work well in a team environment.
- Adaptability and willingness to learn.
- Previous experience in telemarketing or customer service is a plus.
- Resilience and the ability to handle rejection.
- Knowledge of sales principles and methods.
Skills: communication,customer service,multitasking,teamwork,sales
