Urgent Hiring for Customer Support Executive !!

Description

We are urgently looking for a Customer Support Executive to join our team. The ideal candidate should have 0-0 years of experience in the job market context of India. As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients and ensuring their satisfaction with our products and services.

Responsibilities

• Answering customer inquiries via phone, email, and chat in a timely and professional manner
• Resolving customer complaints and issues in a satisfactory and timely manner
• Providing customers with information about our products and services
• Processing orders, refunds, and exchanges
• Tracking and documenting customer interactions and transactions
• Collaborating with other teams to resolve customer issues
• Maintaining a positive and professional attitude towards customers at all times

Skills and Qualifications

• Bachelor's degree in any discipline
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Strong problem-solving and analytical skills
• Experience in customer service or related field is a plus
• Proficiency in MS Office and customer service software applications
• Ability to work in a team environment
• Willingness to work in shifts