Job Description
Job Title: Unit Manager - Insurance Job Description: As a Unit Manager in the insurance field, you will be responsible for leading a team of insurance agents, sales representatives, or underwriters to achieve departmental and company goals. You will be required to provide guidance, training, and support to your team while ensuring the highest levels of customer satisfaction and adherence to industry regulations. Key Responsibilities: Set clear performance expectations, monitor team performance, and provide regular feedback. Foster a collaborative and motivated work environment to drive team productivity and morale. Develop and implement sales strategies and goals to achieve revenue targets. Monitor and analyze sales metrics to identify opportunities for improvement and growth. Provide coaching and support to team members to help them reach their sales targets. Ensure that customers receive high-quality service by addressing their inquiries and resolving issues promptly. Maintain a customer-centric focus within the team, emphasizing the importance of customer satisfaction Stay updated on industry regulations and ensures that the team adheres to all legal and compliance requirements. Implement risk management strategies to minimize exposure to potential financial or legal risks. Provide ongoing training and development opportunities to enhance the skills and knowledge of your team members. Keep your team informed about changes in insurance products, policies, and regulations. Provide ongoing training and development opportunities to enhance the skills and knowledge of your team members. Keep your team informed about changes in insurance products, policies, and regulations. Maintain accurate records of sales, customer interactions, and team performance. Prepare and submit regular reports to senior management, highlighting achievements and areas for improvement. Qualifications: Bachelor's degree in business, finance, or a related field (often preferred). Proven experience in the insurance industry, including a track record of success in sales or underwriting. Strong leadership and team management skills. In-depth knowledge of insurance products, policies, and regulations. Excellent communication, interpersonal, and problem-solving skills. Proficiency in using insurance software and customer relationship management (CRM) tools. Personal Qualities: Leadership and motivational skills. Analytical thinking and attention to detail. Adaptability to changing industry regulations. Integrity and ethical conduct in handling customer data and financial transactions. Strong commitment to customer service and satisfaction.
