Hi, I'm Recruiter Minnie J, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.
At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Channel the power of YOU as the next Full-Time
TSA Sr at CSG.
Who will love this job
- A hybrid you excel when you can choose your work style - remote, in-office, or a combination of both
- A grower you learn new skills and expose yourself to experiences that you can apply quickly to enhance results
- An individualist you succeed by leading your own projects and producing impactful outcomes
- A time-manager you know how to reprioritize when moving parts are dependent on timelines
- An empath you know how to connect and communicate with different audiences worldwide
What Will You Do
- Provides Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment.
- Minimum 7-8 years support experience in Telecom domain
- Should have in-depth knowledge of Inventory process flow and Point of Sale (POS) modules/applications like MapleWave Transact
- Very good in UNIX and My SQL
- Knowledge of OpenShift cluster based architecture
- Ability to track issues and drive discussions among different teams and vendors
- Strong communication skills with exposure to customer facing roles
- Should have used Remedy very frequently
- Should be willing to travel when required short or long-term
- Good team player.
Our Guiding Principles
Impact
Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what's right for our customers and our people while being authentic. We treat everyone with trust and respectthat's just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
View More Benefits (https://www.csgi.com/careers/)
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [Confidential Information]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.
Learn more about CSG Inclusion & Impact here
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Location(s):
IN.Bangalore.Office
