This role will include the functions like cash & stock reconciliation and work in accordance to procedure set for an activity. The role needs to work in rotational shifts starting at 3:30 AM for APAC and from 11.30 AM for EMEA.
Key Accountabilities and main responsibilities
Strategic Focus
- Participate as a positive member of the team and maintain good working relationships with colleagues, including cooperating with others to achieve the team s goals, providing support and assisting other teams across the business as required
- Learn, Maintain and update relevant systems and data bases, participating in pre and post system testing for enhancements as required
- Responding to correspondence to process and deadline
- Maintain relevant systems/data bases
- Help with preparation of correspondence, presentations, reporting as per business requirements.
- Understanding compliance and adhere to all legislative, procedural, industry, financial and client specific procedures, where relevant, to minimise risk and escalate non-adherence as per the escalation matrix.
- Identify opportunities for process improvements that positively impact efficiencies and customer experience
- Support and assist other team members as and when required
- Complete mandatory training by the required due date and participate in training relating to changes in procedures, company policy, values, cross skilling and updates to tools and systems used by the business
- Ensure that your individual targets and objectives are achieved
- Provide superior service, ensuring service and quality standards are met and to minimise re-work
Operational Management
- Perform a variety of reconciliations for the Reconciliations Team on a daily basis
- Answer queries from our internal customers and relevant departments within the business
- Ensure all exceptions are logged in the required systems and raised to the relevant business team with effective communication
- Maintain control sheet and issue to business areas for confirmation
- Ensure that all regulatory CASS requirements are met (e.g. internal & external reconciliations, break resolution, funding shortfalls etc.)
- Assist with the compilation of daily and monthly MI for onward distribution to key stakeholders
- Ensure reconciliation best practice is used when performing all reconciliations
- Ensure appropriate escalation is employed when identifying reconciliation anomalies
- Show a high level of risk awareness
- Complete all tasks in a timely manner
Governance & Risk
- Maintain level of accuracy
- Complete assigned task as per provided SLA.
Experience & Personal Attributes
- 0-3 years experience in Financial / Capital markets reconciliation background would be key and strong accounting knowledge.
- A Bachelors or master s degree in business Or Finance or Banking related discipline from a reputed College/University.
- Working knowledge of Microsoft Office programs (Outlook, Word, Excel, PP)
- Good communication skills - both written and oral
- Excellent attention to detail - right first time
- Good time management skills and the ability to work with support / guidance
- Demonstrates awareness of good customer service
- Ability to work as a team and under supervision. Demonstrates good teamwork ethic, showing willingness to assist peers and take on additional tasks
- Takes ownership of role, responsibilities and impact on the wider team
- Demonstrates willingness for self-improvement and professional development
- Ability to work to tight deadlines and follow process where necessary
- Ability to maintain a high degree of accuracy and attention to detail
- Numerate and literate
- Demonstrated high level of initiative, motivation, and organisational skills
- Analytical and problem-solving skills
- Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment
- Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required
- Qualification in business/financial markets/law/securities industry desirable
- Accurately process, record, review, and complete various administrative operations in a timely manner including but not limited, Placing Dealing, Open Accounts of Clients, Update / Amend Client s personal information, Performing Settlement and Reconciliation for the activity on the account.
- Adhere to procedural, regulatory & industry requirements
