Skills:
Knowledge of airline ticketing systems, Customer service skills, Communication skills, Time management, Geographical knowledge, Ticketing Systems,
We are looking for Travel/Ticketing Executives in Delhi for a travel group company of a leading conglomerate.
Key Responsibilities
- Assist customers in booking flights, including providing information on available airlines, flight schedules, and fares
- Issue tickets, boarding passes and other travel documents
- Process ticket reservations and issue electronic and paper tickets
- Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts
- Help passengers with check-in procedures, baggage handling and special needs
- Assist customers with problems that may arise during travel
Requirements
- Excellent customer service skills
- Good communication and interpersonal skills
- Able to work under pressure
- Good numeracy and literacy skills
- Knowledge of relevant computer systems
