Understand clients travel preferences, needs, and budgetary limitations to offer tailored travel options and itineraries.
Research and provide accurate and up-to-date information on travel destinations, attractions, accommodations, transportation, and other travel-related services.
Recommend suitable travel packages, tours, and activities based on clients interests, ensuring an exceptional travel experience.
Assist clients in making travel bookings, including flights, accommodations, car rentals, travel insurance, and other travel-related services.
Utilize computerized reservation systems and online booking platforms to check availability, compare prices, and secure bookings.
Process and confirm travel bookings, ensuring accuracy of information and timely delivery of travel documents to clients.
Coordinate with airlines, hotels, tour operators, and other service providers to manage bookings, resolve issues, and ensure a seamless travel experience.
Stay updated on travel trends, industry regulations, and destination-specific information to provide reliable and comprehensive advice to clients.
Handle client inquiries, complaints, and requests promptly and professionally, providing exceptional customer service throughout the travel process.
Build and maintain strong relationships with clients, fostering repeat business and referrals.
Collaborate with the backend office team to ensure efficient handling of travel arrangements and seamless operations.
Meet or exceed sales targets and contribute to the overall success of the travel agency.
Job Type: Full-time
Pay: 20,
- 00 - 35,000.00 per month
Jadwal: - Day shift
Tunjangan:
Upah Tambahan:
Experience:
- total work: 2 years (Preferred)
Work Location: In person
