We are looking for energetic Travel Consultants to attend a large amount of inbound customer enquiries and convert them to successful check-ins. You will be required to attend customer calls and describe them about our properties and convert them to bookings. Also, you will be responsible for payment follow-ups and booking follow-ups. Your contribution will help enhance our sales and customer satisfaction.
- Designation: Travel Consultant
Diploma, Graduates, Post Graduates- 01-03 years of experience in the hospitality domain.
Excellent command over English
Manage large amounts of incoming calls (Average 50 calls in a day)
- Manage incoming service calls.
Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information about our holiday homes
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Job Type: Full-time
Pay: 16,
- 00 - 22,500.00 per month
Experience: - total work: 1 year (Preferred)
Work Location: In person
