At Travelating, we believe that travel is more than just visiting new places it s about creating lasting memories and transformative experiences. As a Travel Consultant with us, you will play a crucial role in crafting personalized journeys that inspire and delight our clients. If you are passionate about travel and dedicated to exceptional service, we invite you to join our dynamic team.
Key Responsibilities:
- Client Consultation : Engage with clients to understand their travel desires, preferences, and budgets, providing expert advice and personalized recommendations.
- Itinerary Planning : Design and organize customized travel itineraries, including flights, accommodations, tours, activities, and transportation, ensuring a seamless and enriching travel experience.
- Destination Expertise : Share in-depth knowledge about various destinations, including cultural insights, local attractions, and practical travel tips, to help clients make informed decisions.
- Booking and Reservations : Manage and coordinate all travel bookings and reservations, ensuring accuracy and attention to detail to provide hassle-free travel arrangements.
- Customer Support : Offer exceptional support to clients before, during, and after their trips, addressing any issues or concerns promptly and professionally.
- Travel Documentation : Assist clients with travel documentation, including visa applications, passport requirements, and travel insurance.
- Market Research : Stay updated on the latest travel trends, emerging destinations, and industry developments to provide cutting-edge advice and services.
- Sales and Marketing : Promote Travelating s travel packages, special deals, and exclusive offers to attract new clients and retain existing ones.
Qualifications:
- Experience : Prior experience in the travel industry or a related field is highly desirable.
- Education : A degree in travel and tourism, hospitality, or a related discipline is preferred.
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency in travel booking systems and software
- Ability to work both independently and as part of a collaborative team
- Detail-oriented with a strong focus on customer satisfaction
- Sales and marketing acumen
