Travel Consultant

Position: Travel Sales Consultant

Company: The Trippers

Location: 123LGF, WTC, Barakhamba Road, Babar Lane, New Delhi

Employment Type: Full-Time

Job Overview:

The Trippers is seeking an experienced and passionate Travel Sales Consultant to join our dynamic team. The ideal candidate will be responsible for assisting customers in planning and booking their travel itineraries, ensuring they have an exceptional experience. You will play a key role in creating memorable journeys for our clients while helping to drive the company's sales goals.

Key Responsibilities:

1. Customer Interaction and Sales:

a)Engage with customers via phone, email, and in-person to understand their travel needs and preferences.

b)Provide detailed information on travel destinations, tour packages, and accommodations.

c)Convert leads into confirmed bookings by providing exceptional customer service and creating customized travel solutions.

d)Achieve and exceed monthly sales targets through consistent performance.

2. Travel Planning and Coordination:

a)Research and recommend travel destinations, tours, and activities tailored to the client's preferences.

b)Assist customers with travel itineraries, flight bookings, hotel reservations, transportation, and travel insurance.

c)Stay updated on travel trends, regulations, and promotions to ensure clients receive the best options.

d)Handle customer inquiries, cancellations, and modifications to bookings efficiently.

3. Collaboration and Communication:

a)Coordinate with tour operators, airlines, and hotels to ensure smooth travel arrangements for clients.

b)Work closely with the marketing team to promote travel packages and special deals.

c)Build and maintain relationships with repeat clients and generate referrals through excellent service.

4. Problem Solving and Crisis Management:

a)Resolve any issues or complications that may arise during the travel booking or trip process.

b)Offer prompt support for customers facing travel disruptions, such as flight delays or cancellations.

5. Record Keeping and Reporting:

a)Maintain accurate records of customer interactions, sales, and bookings in the company's system.

b)Prepare sales reports and provide insights on customer feedback to improve services.

Opportunities for Growth:

1. Be part of a fast-growing travel company with the opportunity to advance into senior sales roles or managerial positions.
2. Gain in-depth knowledge of global travel destinations, fostering expertise in the travel industry.
3. Access to exclusive travel deals and industry training to stay at the forefront of the market.

Requirements:

1. Proven experience as a Travel Sales Consultant or in a similar role.
2. Excellent communication and interpersonal skills.
3. Strong knowledge of global travel destinations, airlines, and hotel brands.
4. Ability to work in a fast-paced environment and meet sales targets.
5. Proficiency in using travel booking platforms and CRM software.
6. A passion for travel and helping others plan their trips.

How to Apply:

Interested candidates are invited to send their resume and a brief cover letter to [Confidential Information] with the subject line Travel Sales Consultant Application.

Company Address:

The Trippers

123LGF, WTC, Barakhamba Road, Babar Lane, New Delhi