Company Overview
King Hills Travels an Indian travel company excels in domestic & international tour packages, corporate MICE travel and inbound travel.
King Hills Travels provides you group tour packages, customized tour packages, standard tour packages, couple/honeymoon tour packages at very cheap and affordable cost.
Company Website: https://www.kinghillstravels.com
Role :Travel Advisor
Reports to Branch Manager.
Job Overview
We are looking for a Travel Advisor with less than 1 year of experience to join our team at KING HILLS TRAVELS . As a Travel Advisor, you will be responsible for assisting customers in planning and booking their travel arrangements. This is a full-time position located in Pune, Maharashtra, India.
Qualifications and Skills
- Fresher with less than 1 year of experience in the travel industry.
- Passion for travel and a strong knowledge of popular destinations, attractions, and travel trends.
- Excellent communication and interpersonal skills to provide exceptional customer service.
- Ability to multi-task and handle inquiries from multiple customers simultaneously.
- Strong problem-solving skills to resolve customer issues effectively and efficiently.
- Attention to detail and accuracy in processing bookings and payments.
- Proficiency in using travel booking systems and online reservation platforms.
- Flexible schedule and willingness to work evenings, weekends, and holidays as required.
- Ability to work independently and as part of a team in a fast-paced and dynamic environment.
- Previous experience in customer service or a related field is a plus.
Roles and Responsibilities
- Assist customers in planning and booking their travel arrangements, including flights, accommodations, and transportation.
- Provide information on travel destinations, attractions, and local customs to assist customers in making informed decisions.
- Offer recommendations and suggestions based on customers preferences and budget to enhance their travel experience.
- Handle customer inquiries and resolve any issues or concerns efficiently and professionally.
- Stay updated on travel industry trends and developments to provide the most relevant and up-to-date information to customers.
- Build and maintain strong relationships with travel partners, such as airlines, hotels, and car rental companies, to ensure smooth and enjoyable travel experiences for customers.
- Process bookings and payments accurately and in a timely manner.
- Assist in coordinating travel logistics and making necessary arrangements for group travel or special events.
- Provide exceptional customer service and strive to exceed customers expectations.
- Adhere to company policies and regulations to ensure compliance and maintain the highest level of integrity.
- Collaborate with team members to share knowledge, experiences, and best practices to continuously improve the travel advisory process.
