- Transportation Logistics Management:
Oversee the day-to-day operations of employee transport services, including planning, scheduling, and monitoring transport routes to ensure timely arrivals and departures. Develop and implement efficient transportation strategies that maximize the use of resources while minimizing costs.
Analyze and optimize transportation routes using data-driven approaches to ensure efficiency, reduce travel time, and enhance overall service quality. Adjust schedules and routes based on employee feedback and operational needs.
- Vendor Relations and Management:
Establish and maintain strong relationships with transportation vendors, ensuring compliance with service level agreements and company standards. Negotiate contracts and monitor vendor performance to ensure the delivery of high-quality transport services.
- Safety and Compliance Oversight:
Ensure all transportation services adhere to safety regulations and company policies. Conduct regular safety audits and inspections of vehicles and transport operations. Develop and implement safety training programs for drivers and other transportation personnel.
- Employee Communication and Support:
Act as the point of contact for employees regarding transportation-related inquiries, issues, and feedback. Provide exceptional customer service by promptly addressing concerns and resolving issues to enhance employee experience.
- Data Management and Reporting:
Maintain accurate records of transportation activities, including schedules, vehicle utilization, expenses, and incidents. Prepare detailed reports and presentations for management, highlighting key metrics and performance indicators.
- Budget Management and Cost Control:
Assist in the preparation and management of the transportation budget. Monitor expenses and identify opportunities for cost savings while ensuring the maintenance of high service standards.
- Policy Development and Implementation:
Develop, implement, and communicate transportation policies and procedures to all employees. Conduct regular training sessions to ensure understanding and adherence to these policies.
- Continuous Improvement Initiatives:
Identify and recommend improvements to transportation processes and systems. Collaborate with other departments to enhance overall operational efficiency and employee satisfaction.
- Cost Analysis and Reporting:
Knowledge of cost structures related to transportation services. Ability to analyze transport expenses and provide detailed reports to management for budget forecasting and financial planning.
- Vendor Billing Reconciliation:
Experience in reconciling vendor invoices against service agreements and transport records. Ability to identify discrepancies and resolve billing issues in a timely manner.
- Understanding of Billing Software:
Proficiency in using transport billing software and systems to manage billing information, track payments, and generate reports. Familiarity with accounting software may also be beneficial.
Skills in effectively handling billing disputes, collaborating with internal teams and external vendors to reach resolutions. Ability to communicate billing issues clearly and professionally.
Qualifications:
- Bachelor's degree, Transportation Management, Business Administration, or a related field preferred.
- Proven experience in transportation management or a similar role, preferably in a corporate environment.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Strong interpersonal and communication skills, capable of building rapport with employees and vendors alike.
- Proficient in Microsoft Office and transport management software's; experience with route optimization tools is a plus.
- Knowledge of transportation regulations, safety standards, and best practices.
- Ability to work independently and collaboratively in a fast-paced environment.
