Job Overview:
We are seeking a detail-oriented and proactive Training Coordinator to manage and support our virtual training programs. The ideal candidate should have strong knowledge of Zoom, excellent organizational skills, and the flexibility to monitor evening classes (until 11:30 PM IST) as well as Sunday sessions. In return, they can take alternate days off as needed.
Key Responsibilities:
- Classroom Management: Monitor live virtual classes conducted via Zoom, ensuring smooth delivery of training sessions.
- Technical Support: Provide basic troubleshooting support for Zoom-related technical issues during live sessions.
- Attendance Management: Track participant attendance and engagement, addressing any issues promptly.
- Document Maintenance: Ensure all required documentation for each class, including attendance records, feedback forms, training materials, and evaluation sheets, is properly maintained and up-to-date.
- Schedule Coordination: Manage and organize training schedules, including evening and weekend batches.
- Communications: Send reminders and notifications to participants regarding upcoming sessions.
- Reporting: Maintain and submit reports on attendance, participant feedback, and class performance.
- Instructor Support: Assist trainers in setting up and managing their online sessions, ensuring that all necessary materials and tools are prepared.
- Participant Assistance: Be available to answer questions from attendees before, during, and after training sessions.
Requirements:
- Experience with Zoom: Proficient in using Zoom, including features like breakout rooms, screen sharing, and participant management.
- Flexibility: Ability to work evening shifts (until 11:30 PM IST) and Sunday sessions with alternate leave options.
- Organizational Skills: Strong ability to multitask and manage time effectively.
- Communication Skills: Clear and professional verbal and written communication.
- Tech Savvy: Comfortable with digital tools and online learning platforms.
- Team Player: Ability to work collaboratively with instructors and other team members.
Job Type: Full-time
Pay: 20,000.00 per month
Application Question(s):
- Are you based in or around Sithalapakkam, Chennai
Experience:
- total work: 2 years (Required)
Work Location: In person
