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Direct Sales
*Skills Required:*
- Outbound calling
- Sales process
- Telesales
- Retention strategies
- Upselling techniques
- Renewals management
*Key Responsibilities:*
- Train and mentor telecallers on outbound calling processes and telesales techniques.
- Develop and implement training programs focused on improving sales performance.
- Monitor and assess the performance of telecallers, providing feedback and guidance for improvement.
- Drive retention, upselling, and renewal processes to achieve sales targets.
- Maintain updated knowledge of company products and services to effectively train and support the telecaller team.
Role:Process Trainer
Industry:Direct Sales
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
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Date Posted: 15/07/2024
Job ID: 84832601