Trainer - Plumbing

Role : Trainer - Plumbing | EPC (Electrician, Plumber, Carpenter) Category

Location - Delhi NCR, Mumbai, Hyderabad, Bangalore

About the Company

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

About the Role & Team

Urban Company's India business is divided into three large verticals with several core categories within these verticals. Each category has an independent user offering and supply pool and is led by a business head.

• Beauty vertical

Salon for women: Skin-care services

Salon for women: Hair, nails and make-up

Men's grooming

Spa therapy for men and women

Treatments

• Home vertical

AC and appliance repair

Cleaning and Pest control

Electricians, Plumbers, and Carpenters

Painting

• Products business (Largely B2B sales)

Beauty & spa products: Both OEM and private labels

Water purifiers, RO filters, etc.

Home solutions store

Cleaning products

• Native

Smart Locks and RO

We are seeking an experienced Trainer - Plumbing in the EPC (Electrician Plumber Carpenter) Category to join our dynamic team. The Trainer will play a crucial role in ensuring the high-quality delivery of home repairs services in our designated cities.

What You'll Do:

• Develop and deliver comprehensive training programs for partners in the Plumbing category
• Continuously update training materials to reflect industry advancements and company Policies.
• Oversee the daily operations of the training department to ensure smooth and efficient

functioning

• Manage training schedules, ensuring timely completion of all training sessions
• Monitor and evaluate training effectiveness and implement improvements as needed
• Act as a liaison between the business team and the training team to ensure alignment of training objectives with business goals
• Communicate training needs, progress, and outcomes to relevant stakeholders
• Conduct regular assessments and feedback sessions to evaluate the performance of trainees
• Address any training deficiencies promptly and effectively to ensure consistent quality

What We Need:

• B - Tech, Diploma or ITI or experience as a field technician in leading home fittings companies/ facilities management
• Previous experience working in quality control/ training in the domains of plumbing is preferred
• 5+ years of experience in the relevant domains
• Strong leadership and communication skills, with the ability to inspire and motivate teams
• Excellent organizational skills with the ability to prioritize and manage multiple tasks
• simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
• Proven ability to manage and coordinate teams effectively
• High level of professionalism and commitment to quality

At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin.