Job Overview:
- Delivering training for front end team in terms of Product training, Customer Service to Induction and soft skill trainings.
- Also managing the MIS in relation to training, manpower, and performance.
Requirement:
- Experience in Fashion or Retail
- Experience in training will be a plus.
- Should know regional language.
Job Description:
We are in search of a Retail Trainer to train our front end team by using different methods such as induction training, coaching, and interactive activities.
Your responsibilities are to implement training programs for retail employees to help them learn effective selling and customer service skills. You will work closely with the Sales team and store managers to train the sales team members in being efficient at their job. Eventually, you will make sure that our team increases its sales skills and product awareness.
If you are meticulous and possess amazing training skills, we would like to meet you. Send in your applications to us right away.
Responsibilities
- Design and implement orientation programs for new employees
- Assess the training needs of all individuals and teams and conduct training for them
- Train the sales team on how to promote the products and services effectively
- Perform training sessions with new employees through various methods to engage employees.
- Implement different sales training techniques such as gamification, group activities or case studies.
- Collect feedback from management regarding training material and make improvements as per the requirement of people.
- Keep updated records of training materials and modules
- Document the activities in a report and share the same with higher management
- Research and implement new training techniques for our organization
Requirements
- Bachelor's degree in Human Resource, Education or similar field
- Excellent interpersonal and communication skills
- Outstanding organizational skills
- Ability to train the team in various selling techniques
- Willing to travel to retail stores when required
- Ability to manage full training cycle such as conducting in-person activities and using e-learning platforms
- Good time management skills
- Ability to multi-task perfectly
