Job Description
Aster Pharmacy (India) is looking for Trainee - Guest Relations to join our dynamic team and embark on a rewarding career journey
Training and Orientation: Participate in a structured training program that includes orientation to the establishment's policies, procedures, and service standards Guest Interaction: Learn how to engage with guests in a courteous, friendly, and professional manner Practice active listening and empathy when addressing guest needs and concerns Front Desk Support: Assist with front desk operations, including guest check-in, check-out, and registration Familiarize yourself with the property's reservation system Guest Services: Learn how to handle guest inquiries, requests, and complaints, and assist with providing appropriate solutions and services Room Inspections: Participate in room inspections to ensure they meet quality and cleanliness standards Report any issues to relevant departments for resolution Guest Information: Provide guests with information about the property's amenities, services, local attractions, and dining options Problem Resolution: Work under the guidance of senior staff to resolve guest issues or concerns, striving to exceed guest expectations 
