Job Description
Assistance to Internal Stakeholders
. (R) Assess the extent of damaged cement and recommend the price for sale, based on defined norms
. (R) Conduct godown inspections, rake inspections to monitor quality
. (R) Quality verification of Non trade site
. (R) Verification of 10% of shop and wall paintings
Loyalty Program for the Influencers
. (R) Identify and enroll members on IT Platform (CLP), record the off take through dealers / influencers and verify the off take through a robust mechanism
People and Performance Management
. (R) Outsourced employees (MLE, LATF, RME) management
Pre and Post Sales Service to IHB Segment
. (R) Plan site visits, explore the needs of customers, organize site demonstrations and site training to Masons & Helpers
. (R) Provide Test Certificates on request to customers
. (R) Test water quality at site
Product Promotion and Brand Equity Improvement
. (R) Ensure a participation in exhibitions, seminars and conferences
Product Quality and Complaint Resolution
. (R) Attend to critical complaints from customers in the Depot resolve complaints and provide feedback to customers after attending the complaints
Sales Promotional Meets through Technical activities
. (R) Ensure the budgeted I Outperform programs / meetings / targets are conducted effectively as per the plan / market requirement
. (R) Prepare MIS and reports based on inputs from Regional Offices / Depots (event-wise / cost-wise), analyze and report
