Job Title: Team Lead or Associate Manager
Experience: 5 to 8 years
Location: Mumbai or Noida (Work From Office)
Perform QC on highly complex contracts/agreements in accordance with project guidelines and clients guidance/feedback.
Roles & Responsibilities:
Technical:
- Prepare playbook and train team members
- Escalate and draft queries from live requests and basis feedback received develop playbook rules as and when required.
- Strongly contribute, consolidate and also ensures the best practices are followed in the team.
- Maintain confidentiality of all information of organization and client information
- Complete work on time along with maintaining the required quality
- Ready to work with and adopt new Contract Review AI technologies (must)
- Work efficiently on MS Word
- Work as a subject matter expert for contract review, contract due diligence and related work
- Attend, manage internal and client calls, communicate with clients directly (also internally) on email and phone, prepare minutes of meeting
- When required provide SME support to the Contract Abstraction team
- Ability to communicate effectively with clients, managers and team members
Managerial Role:
- Report and maintain team metrics appropriately
- Track and report quality for the QCed work and give feedback to reviewers and QCers
- Set SMART goals for the team
- Ensures team achieves the SLAs (timeline, Quality)
- Work as a mentor and role model for team members.
- Use different Excel features and formulas to track and maintain reports.
- Prepare, supervise and ensure the accuracy of the reports.
- Perform any other tasks assigned by manager
- Assist the project manager in reporting and other project issues.
- Maintain a team of 10-15 team members.
- Manage, motivate and train the team to produce high quality work.
- Manage absenteeism and ensure low attrition utilizing managerial skills.
- Implement task assignment, feedback mechanism and appraisal process.
- Mandatory experience in the Legal Profession with a law firm or in the legal Department of a large company.
- Out of the Box thinking in managing people and projects.
- Identify assets and associated risks and review Risks Treatment Plans of the department especially considering any changes to the business objectives, processes, assets, external environment etc. and suggest modifications.
- Exorbitant level of attention to details.
Required Skills/Abilities:
- Technology savvy
- Experience in Complex Contract Review projects.
- Ability to read and understand highly complex contractual language to identify and flag client risks and suggest mitigation instead of clients playbook.
- High level of positive attitude (Can do attitude) and follow problem solving approach
- Target Driven along with an eye for details.
- Quick learner and adaptive to any process change in a minimal time.
- Flexible to work in rotating shifts.
- Fluent in written and verbal English.
- Ability to comprehend questions and respond appropriately (writing and verbal).
- Logical thinking and good decision-making abilities.
- Analytical skills to analyze complex data and report and give conclusions.
- Work independently, self-learning attitude, disciplined, sincere and need less supervision.
- Responsible for compliance with ISO standards and other confidentiality.
- Good interpersonal and strong people management skills.
- Ability to delegate properly.
- Punctual and time-sensitive.
RequirementsCompetencies Required:
- Law Graduate with 5- 8 years experience of contract review and compliance work
- Mandatory experience in the Legal Profession with a law firm or in the legal Department of a large company.
- Experience in the outsourcing industry (IT/ ITES/ outsourcing) either in an LPO delivery role or in the legal dept. will be preferred
- Consistently good academic record
- Good MIS Reporting skills
- Must be skilled in MS Office
