Ticketing Executive

Job Description: Ticketing Executive - Travel Ed-Tech Industry

• Overview:

We are looking for a detail-oriented and customer-focused Ticketing Executive to join our team. The ideal candidate will be responsible for managing all aspects of ticketing for our travel programs, ensuring a seamless experience for our clients. This role requires strong communication skills, a passion for travel, and the ability to work in a fast-paced environment.

• Key Responsibilities:

Booking and Issuing Tickets:
Handle the end-to-end process of booking and issuing air, rail, and bus tickets for students, educators, and other clients using various travel booking systems and platforms.

Customer Support:Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients with changes, cancellations, and special requests.

Coordination with Travel Partners:Liaise with airlines, transportation companies, and other travel service providers to secure the best deals and ensure availability.

Payment Processing:Manage payment collection and ensure that all transactions are processed accurately and securely.

Documentation and Reporting:Maintain detailed records of bookings, cancellations, and customer interactions. Prepare and submit reports on ticketing activities to the management.

Compliance and Regulations:Ensure compliance with all travel-related regulations, including visa requirements, travel insurance, and health and safety guidelines.

Travel Itinerary Management:Assist in creating and managing detailed travel itineraries for educational programs, ensuring that all logistics are covered.

• Qualifications:

Proven experience in ticketing, travel coordination, or a similar role.

• Familiarity with travel booking systems (e.g., Amadeus, Sabre, Galileo) is a must.

Excellent communication and customer service skills.

• Strong organizational and time-management abilities.

Attention to detail and problem-solving skills.

• Ability to work under pressure and handle multiple tasks simultaneously.

A passion for travel and education.

• Knowledge of industry regulations and best practices.

• Education:

A degree or diploma in Travel and Tourism, Hospitality, or a related field is preferred.

• Why Join Us

Opportunity to be part of an innovative and growing industry.

• Work in a collaborative and dynamic environment.

Contribute to meaningful educational travel experiences.

• Competitive salary and benefits package.

or else mail on [Confidential Information]

Job Types: Full-time, Permanent

Pay: 30,

• 00 - 35,000.00 per month
  
  Benefits:
• Flexible schedule

Schedule:

• Fixed shift

Monday to Friday
Supplemental Pay:

• Yearly bonus

Experience:

• Amadeus: 2 years (Required)

* GDS: 2 years (Required)

Work Location: In person