Job Description
Key Result Areas
Supporting Actions
Assistance to Internal Stakeholders
(R) Assess the extent of damaged cement and recommend the price for sale, based on defined norms
R)Conduct godown inspections, rake inspections to monitor quality
(R) Quality verification of Non trade site
(R) Verification of 10% of shop and wall paintings
Loyalty Program for the Influencers
(R) Identify and enroll members on IT Platform (CLP), record the off take through dealers / influencers and verify the off take through a robust mechanism
People and Performance Management
(R) Outsourced employees (MLE, LATF, RME) management
Pre and Post Sales Service to IHB Segment
(R) Plan site visits, explore the needs of customers, organize site demonstrations and site training to Masons & Helpers
(R) Provide Test Certificates on request to customers
(R) Test water quality at site
Product Promotion and Brand Equity Improvement
(R) Ensure a participation in exhibitions, seminars and conferences
Product Quality and Complaint Resolution
(R) Attend to critical complaints from customers in the Depot resolve complaints and provide feedback to customers after attending the complaints
Sales Promotional Meets through Technical activities
(R) Ensure the budgeted I Outperform programs / meetings / targets are conducted effectively as per the plan / market requirement
(R) Prepare MIS and reports based on inputs from Regional Offices / Depots (event-wise / cost-wise), analyze and report the findings
