Skills:
Excellent communication skills, Active listening, Persuasion, Customer service, Problem-solving, Empathy, Time management, Resilience,
As a telecaller in Mobitech, you will play an important role by making calls to prospective customers, providing information about products or services, answering enquiries and securing sales. The role requires excellent communication skills and a professional attitude.
Key Responsibilities
- Responsible to handle phone calls to promote products and services.
- Responsible to collect feedbacks.
- Resolve customer issues and escalate unsolved matters to appropriate departments.
- Maintain a positive and professional attitude with customers.
- Follow up on leads and maintain customer relation ships.
Preferred Qualification
- Any degree with good communication skills.
- Ability to handle multiple customer enquiries.
- Good fluency in English and Tamil. Other languages like Malayalam, Telugu and Kannada are also preferred.
