Knowledge, Skills and Experience:
- University Graduate with 2 years sales experience in FX product.
- Excellent Communication & Analytical skills.
- Strong Sales & Service focus.
- Ability to work under pressure.
- Fluent in English and excellent communication skills.
- Good team player with result driven attitude.
Job Purpose
- To achieve monthly targets assigned individually and for the team.
- To ensure that all telesales activities are directed to meeting sales targets.
- To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these targets are achieved.
- To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
- To drive cross sell effort.
Key Result Areas
- Analysis of leads received Select.
- Conversion of leads into Sale
- Updating all the systems as per the call with the customer.
- Processing of the request or offer given to the customer.
- Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer's request.
- Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
- Maintaining all records of the approval, requests and reports handled.
