Telesales officers

Company Overview

Reliance General Insurance is one of India's leading private general insurance companies. We offer a wide range of customized insurance products catering to corporate, SME, and individual customers. With an extended network of over 200 offices across 173 cities in 22 states, a strong distribution channel network, and 24x7 customer service assistance, we strive to provide excellent insurance services to our customers. Our commitment to quality is reflected in our ISO 9001:2000 certification across all functions, processes, products, and locations.

Job Overview

Reliance General Insurance is looking for Telesales Officers to join our team. As a Telesales Officer, you will be responsible for promoting and selling our insurance products over the phone. This is a full-time position based in Mumbai, Maharashtra. The salary range for this role is competitive and will be based on experience.

Qualifications and Skills

• Excellent communication skills in English+ (Tamil / Hindi / Kannada /Malayalam)
• Ability to persuade and influence customers
• Good listening and negotiation skills
• Strong customer focus and sales orientation
• Ability to work in a target-driven environment
• Basic computer knowledge
• Prior experience in telesales or customer service is preferred but not mandatory

Roles and Responsibilities

• Promote and sell Reliance General Insurance products over the phone
• Reach out to potential customers and explain the features and benefits of our insurance policies
• Handle inbound and outbound calls to generate leads and convert them into sales
• Achieve sales targets on a monthly basis
• Build and maintain strong customer relationships
• Provide excellent customer service by addressing customer queries and resolving complaints
• Maintain a database of customers and follow up on leads
• Stay updated with product knowledge and market trends