Skills:
Outbound sales, telecalling, lead generation, B2C sales, good communication, Telemarketing,
Job Description
Overview - The Market Development team is our direct link to our customers and generates revenue. It includes sub-teams like Renewals, HVM (High-Value Memberships), Hubs, and Retail Centers. They might be spread across locations but they are united by one cause...Whats the sale for today
Role - As a Product Advisor, you will make sales calls and close sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor follows sales scripts, demonstrates exceptional communication and negotiation skills, and delivers a great customer experience.
What You Will Do In This Role
- Making outbound calls to Shaadi.com Members basis the leads provided offering the customer products that would help them in their life partner search.
- Following the defined sales process to convert free members into revenue-paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making a required number of calls to follow up with inquiries that are not converted.
- Updating the details of follow-up in the system.
- Meeting daily talk time Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations.
- Interfacing with walk-in customers (if assigned the task), explaining to them the features of
- Shaadi.com/Centre and converting them to Premium Membership.
- Maintaining all documentation that pertains to the above responsibilities.
- What you should have
- 1 year of relevant experience in Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills verbal and written.
- Clear diction and clarity in speech.
- Minimum Qualification HSC.