Job Title: Telesales Executive
Location: Gurgaon
Job Type: Full-Time
JOB SUMMARY
We are seeking a highly motivated and results-driven Telesales Executive to join our dynamic sales team. The successful candidate will be responsible for generating leads, closing sales over the phone, and maintaining excellent customer relationships. Prior experience in healthcare industry is a plus.
KEY RESPONSIBILITIES
- Make outbound calls to potential and existing customers.
- Answer incoming calls from prospective customers and provide detailed information on our offerings.
- Maintain a high level of product knowledge to address customer inquiries accurately and effectively.
- Identify customer needs and offer suitable solutions tailored to their requirements.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Stay informed about market trends, competitors, and industry developments.
- Handle customer complaints or concerns in a professional and courteous manner.
- Collaborate with other departments to resolve customer issues promptly.
REQUIREMENTS
- Proven experience in a telesales or similar sales/customer service role.
- Excellent communication, negotiation, and interpersonal skills.
- Strong sales aptitude with a results-oriented approach.
- Ability to handle rejection and remain persistent.
- Ability to work under pressure and meet deadlines.
BENEFITS
- Competitive salary and commission structure.
- Professional development and training opportunity.
- Medical Insurance
- Flexible shifts (Day/Night)
To apply:
Interested candidates can send their resume at [Confidential Information] or at 9289909322