Telesales Executive

Calling existing leads (inquired customers) to persuade them to purchase products and services.

Answering Customer calls and assist them in purchase

Timely take follow ups to close purchase inquiry

Using sales scripts proffered by the company to drive sales and respond to customer inquiry.

Accurately recording details of customers purchase orders.

Successfully convert the leads into sales.

Probe customer to understand need and answer questions about products or the company

Ask questions to understand customer requirements and close sales

Guide customers to select right payment platform from available options

Pitch available offers and benefits provided by the company

Help customer to place an online order

Coordinate with concern team to process the order

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers needs and preferences.

Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Developing and sustaining solid relationships with customers to encourage repeat business.