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Description:
We are seeking enthusiastic Telesales coordinator to join our dynamic sales and customer service team. Telesales coordinator are the first point of contact for our customers and play a pivotal role in building and maintaining positive relationships. If you are a great communicator with a passion for customer satisfaction, we want to hear from you.
Job Responsibilities:
1. Outbound and Inbound Calls:Make outbound calls to potential customers and receive inbound calls from interested prospects or existing clients.
2. Product Knowledge:Develop a deep understanding of our products and services to effectively communicate their features and benefits.
3. Customer Engagement:Engage with customers to understand their needs, answer their queries, and provide information about our products and services.
4. Lead Generation:Identify and qualify sales leads through effective questioning and active listening.
5. Sales Conversions:Convert leads into sales by explaining product offerings, pricing, and promotions.
6. Data Entry:Accurately record customer information, interactions, and transactions in the CRM system.
7. Follow-Up:Conduct timely follow-ups with potential customers and nurture existing client relationships.
Requirements:
1. Communication Skills:Excellent verbal and written communication skills with a pleasant and clear speaking voice.
2. Customer Focus:Strong customer-centric approach with a genuine desire to assist customers.
3. Patience:Ability to handle customer queries and complaints with patience and empathy.
4. Sales Aptitude:Sales-oriented mindset with the ability to influence and persuade customers.
5. Adaptability:Flexibility to adapt to different customer personalities and situations.
Bachelor Of Technology (B.Tech/B.E), Masters in Technology (M.Tech/M.E), Masters in Arts (M.A), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor of Applied Science (BAS), Master OF Business Administration (M.B.A), Bachelor of Arts (B.A), PGDM, Post Graduate Programme in Management for Executives (PGPX), Master of Law (M.L/L.L.M), Bachelor of Commerce (B.Com), Bachelor of Business Administration (B.B.A), Masters in Communications Disorders (MCD), Bachelor of Social Work (B.S.W), PGP, Bachelor of Music, Master of Public Administration (MPA), Bachelor of Education (B.Ed), Master of Library & Information Science (MLIS), Bachelor in Hotel Management (B.H.M), Doctor of Business Administration (DBA), Bachelor Of Computer Application (B.C.A), Post Graduate Diploma in Business Management (PGDBM)
Date Posted: 05/09/2024
Job ID: 91603257
In the heart of nature, where the purity of the earth meets the precision of science, Otrix was born. A brand committed to transforming the beauty and personal care industry through our innovation in Orgiscience.
Otrix's product range harnesses the untainted essence of nature, to help everyone cherish and protect their true beauty, without any compromise. Our mission is to empower individuals to make informed choices about personal care by offering safe and effective alternatives to conventional beauty products. We strive to create a world where people can feel confident in the products they use, knowing that they are not only good for their skin and hair but also for their overall well-being.
We are dedicated to continuous innovation and improvement, constantly researching and developing new products that meet the highest standards of quality and safety. Our commitment to sustainability extends beyond our ingredients, as we strive to minimize our environmental impact through responsible sourcing, packaging, and manufacturing practices.
