Telemarketing Specialist

Job Title: Virtual Call Assistant

or a Business development executive

Location: Surat ( ring road area)

Position Type: Full-time

Experience Level: 0-5 years (Fresher candidates are welcome)

CTC: Best in the industry

Working Days: 6 days a week

Job Summary: We are seeking a motivated and articulate Virtual Call Assistant to join our team. The ideal candidate will have excellent English communication skills and a passion for providing exceptional service to our clients in the USA. You will be responsible for explaining our accounting services, coordinating with clients, and maintaining accurate client data.

Key Responsibilities:

Make outbound calls to USA clients to introduce and explain our accounting services.

Answer client inquiries and provide detailed information about our services.

Coordinate with clients to ensure their needs are met and gather feedback.

Prepare and maintain reports using Excel, documenting client interactions and service usage.

Maintain an organized database of client information, ensuring data accuracy and confidentiality.

Collaborate with the team to improve service delivery and client satisfaction.

Qualifications:

Excellent verbal and written English communication skills.

Strong interpersonal skills with the ability to build rapport with clients.

Basic knowledge of accounting principles is a plus, but not required.

Proficient in Microsoft Excel and other MS Office applications.

Self-motivated with a positive attitude and a willingness to learn.

Ability to work independently and manage time effectively.

What We Offer:

Competitive salary and benefits package.

Opportunity for growth and development within the company.

A supportive and dynamic work environment.

Training and resources to enhance your skills.

Interested candidate can share the cv on [Confidential Information] or can call me on 9731147067

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