Telemarketing Specialist

Roles and Responsibilities

1. Answering calls and resolving queries about product or company.

2. Conveying verbal acknowledgments of offers to our Sales group for closing.

3. Excellent knowledge of the Marathi language

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Responding to inquiries concerning things or the organization

6. Keeps up quality service by adhering to organization guidelines

7. Initiating sales with potential customers over the phone

8. . Acquiring and updating an individual's contact details

9. Proven track record of successfully meeting sales quota over the phone

10. Good knowledge of computer programs like (CRM software) and other telephone systems

11. The patience and skill to interact with customers in speech communication.

Skills

Proficient in communication and interpersonal skills

. Record-keeping skills

Verbal communication

Outstanding negotiation skills to resolve issues and address inquiries

Data entry skills

Deal Closing skills