Job Title: Telecaller
Company: Unplug Infinity Media Pvt. Ltd.
Location: Pune, Maharashtra
Experience: Freshers and Experienced Candidates Can Apply
Job Summary:
Unplug Infinity Media Pvt. Ltd. is looking for enthusiastic and motivated Telecallers to join our dynamic team. The ideal candidates will be responsible for handling outbound and inbound calls, engaging with potential clients, and offering information about our media services. This role is perfect for freshers looking to start their career and experienced professionals aiming to grow in a fast-paced, creative environment.
Key Responsibilities:
- Make outbound calls to prospective clients and follow up on inquiries.
- Explain the company's services and solutions clearly and effectively.
- Generate leads and set up meetings for the sales team.
- Maintain records of customer interactions and update the CRM system.
- Build positive relationships with customers to enhance satisfaction.
- Respond to customer queries in a professional manner.
- Meet daily and monthly call targets as set by management.
Requirements:
- Excellent communication skills in English, Hindi, and Marathi.
- Strong interpersonal skills and a customer-focused attitude.
- Ability to work well in a team and independently.
- Basic computer knowledge and familiarity with CRM software.
- Strong negotiation and persuasion skills.
- Freshers are welcome to apply; experience in telecalling or customer service is a plus.
Benefits:
- Competitive salary with incentives based on performance.
- Opportunity to work in a leading media production company.
- Friendly work environment with room for growth and development.
- Training and support for freshers to excel in the role.
