Telecaller

Company Overview

Techwind IT Solutions is a leading digital marketing agency based in the United States. With a passion for driving growth and achieving success in the digital realm, we offer a comprehensive range of innovative solutions to empower businesses of all sizes.

Job Overview

We are looking for a talented and enthusiastic Telecaller to join our team at Techwind IT Solutions. As a Telecaller, you will play a crucial role in driving sales growth and expanding our customer base. This is a full-time position based in Delhi, Delhi, India. The ideal candidate will have 1 to 3 years of experience in cold calling and telesales, and possess excellent communication skills in English. If you are passionate about sales, have a persuasive personality, and thrive in a target-driven environment, then this role is perfect for you.

Qualifications and Skills

• 0 to 3 years of experience in cold calling and telesales
• Excellent communication skills in English
• Proven track record of achieving sales targets
• Ability to build rapport with potential customers and handle objections
• Familiarity with CRM software and basic computer skills
• Self-motivated and target-driven mindset
• Strong negotiation and closing skills
• Ability to work in a team and collaborate effectively

Roles and Responsibilities

• Make outbound calls to potential customers to promote our digital marketing services
• Identify and generate leads through cold calling and proactive customer engagement
• Explain the benefits of our services and convince prospects to schedule meetings or demos
• Maintain a high level of product knowledge to answer customer inquiries and provide accurate information
• Follow up with leads and nurture them throughout the sales process
• Achieve and exceed individual sales targets on a monthly basis
• Update customer records and sales activities in the CRM system
• Collaborate with the sales team to optimize strategies and improve conversion rates
• Stay up-to-date with industry trends and competitor activities

Important - The working hours are from 10:00 PM to 6:00 AM. Candidate must be living in Delhi NCR region